Terms and conditions of purchase - Philosopher Seeds
Index
1. Purchase terms and conditions Philosopher Seeds: how to pay?
2. Prices and taxes
3. Transport
4. Refunds
4.1 Seed return: specificities
5. Warranties
1. Purchase terms and conditions Philosopher Seeds: how to pay?
Credit card
VISA, Mastercard or Maestro, as well as any debit card. As part of the purchase process, we request your credit card information in order to process the payment via our POS.
Unauthorized transactions may be caused by cards not enabled to operate in a secure environment. Your bank will quickly solve this problem.
Cash-on-delivery valid for Spain and France.
We accept cash-on-delivery for orders below a value of 250 euros. If the value of your order is above 250 euros you can pay by credit card or bank transfer.
This payment method involves delivery charges of 5.00 euros.
Bank transfer
TRANSFER PAYMENTS MAY HAVE A DELAY OF 2-3 WORKING DAYS.
You can deposit or transfer the amount of your order directly to our bank account. Please use the following data:
Remember to indicate your full name and order number (reference).
Bank Entity #1: CAIXABANK
Office: Figueres (Spain)
Recipient's name: Diseminatium S.L.
IBAN: ES56 2100 5215 2813 0075 8483
BIC Code (Swift Code): CAIXESBBXXX
After receiving the total amount of your order (commission costs are charged to the customer) we'll send you the tracking number of your order with the confirmation email so you can track your package online.
For orders coming outside the euro zone, Diseminatium S.L. reserves the right to ask the customer for the economic difference derived from currency exchange, or to reduce the amount of products ordered until meeting this loss.
2. Prices and taxes
The product prices in your shopping cart include taxes, if applicable, but do not include shipping costs. These are calculated when the order is processed.
Purchases made by individuals resident in the European Union Member States are subject to the VAT applicable in their own country.
You can visit the database (http://madb.europa.eu) of the Directorate General for Trade of the European Commission (http://ec.europa.eu/trade/). to check the customs tariffs on importation applicable to different countries around the world. You will be asked to introduce the corresponding TARIC code to consult these tariffs. You will find the needed TARIC code on this other page here: (http://ec.europa.eu/taxation_customs/dds2/taric/taric_consultation.jsp?Lang=en&callbackuri=CBU-5).
3. Transport
Shipping to your home:
- Mainland Spain: Delivery time is 24/48 hours except public holidays.
- Spain Balears Islands: Delivery time is 48/72 hours except public holidays.
- Metropolitan France: Delivery time is 3-4 business days.
- France - Corsica: Delivery time in 5-10 business days.
- European Union: Delivery time is 3-5 business days.
- Rest of the world: Delivery time is 15-20 business days depending on area.
Check shipping cost here
Transport to establishments/collection points
- This shipping method is only valid for seed packages and up to 250€.
- This shipping method is only valid for mainland Spain, metropolitan France and Corsica.
- Mainland Spain: Delivery at the chosen collection point within 4-8 business days after date of issue.
- Metropolitan France: Delivery at the chosen collection point within 4-8 business days after date of issue.
- 5€ will be added to the order total if the cash-on-delivery option is chosen.
We do not ship our products to post-office boxes.
In the event of non-compliance of the delivery date, Philosopher Seeds will notify the user the reason for the delay and offer alternative solutions.
We'll send you an email with your expedition number so you can track your package online after we receive the payment. This expedition number will be sent on Monday/Tuesday in the case that the order is placed on Friday, Saturday or Sunday.
Check shipping cost here
4. Refunds
Important: orders that are already being in the preparation process will not be able to be modified or cancelled.
In case of error, the purchaser has a period of 72 hours after receipt of the order to carry out the corresponding claim by sending a mail to info@philosopherseeds.com.
After this period, we understand that the purchaser has received the goods satisfactorily.
Products must be returned within 14 business days after your order was delivered by sending an email to info@philosopherseeds.com or filling the withdrawal form that we provide down below and sending it by postal or electronic mail. In 24 hours you'll receive all the instructions to proceed. This is the most effective and easy method.
Remember that your order must be sent together with a copy of the delivery note, purchase receipt or invoice.
In the case of international shipments, the tracking number provided by the transport company must also be indicated.
We won't accept return of goods which are liable to deteriorate or expire rapidly (oils, cosmetics, food products, etc).
We won't accept return of sealed goods/products (vaporizers, nutrients, etc).
We won't accept return of goods which are liable to mix with other products (reverse osmosis systems, etc).
We won't accept second claims.
We won't accept claims after 3 months from the purchase date.
Claims about from our Gift section will not be accepted.
All claims and refunds are a priority.
Diseminatium S.L. will refund the amount received from the user through the same payment method selected for the purchase, except in cash-on-delivery shipments, which will be reimbursed through bank transfer to the user account (or any other method agreed by both parties); and within 14 calendar days from the user's withdrawal notification. The purchaser can also get a voucher for the same amount of the purchase, which he/she can use within 6 months from its reception.
To make a claim under this warranty, please contact info@philosopherseeds.com. You'll get all the information within 24 hours.
4.1 Seed return: specificities
Cannabis Sativa seeds can only be germinated in certain countries in which it is authorized by the Law.
Claims about seeds that do not germinate shall be accepted as long as the seed bank accepts their return and we receive the claim form properly fulfilled. You must keep the original packaging for any claim.
The purchaser is responsible for being aware of the Laws in his/her country and act according to them. philosopherseeds.com is not responsible for illegal uses of our products carried out by third parties.
We won't accept claims about hermaphrodite plants due to the impossibility of verifying if this hermaphroditism comes from growing conditions or genetic causes.
Claims about seeds from our \"Gift\" section will not be accepted.
Claims about 20% or less of the content of the seed packet will not be accepted.
Diseminatium S.L. is in no case responsible for shipments confiscated by Customs or similar agencies. Please contact the corresponding organizations of your country for further information.
5. Warranties
In accordance to the current regulations RDL 1/2007 of 16 November, all products of lasting nature without expiry date will have a warranty of 2 years.
The warranty of all products with expiry date will last until this expiry date, with a maximum of 2 years from the day of purchase.
After the first 6 months and until 2 years a peritation of the product will be needed in order to check if the failure comes from the factory or from misuse.
The warranty will not be valid in products damaged from impacts, misuse or improper use or handling, as well as worn-out equipment due to normal use.
In case that the product is replaced, the warranty won't be extended but will be the same as when the first product was delivered.
Philosopher Seeds is not responsible for any delay caused by the Customs offices of the receiving countries or movement of goods.
Updated March 11, 2025.